Our representatives stands by behind the live chat and the phone during business hours.
During other time you could fill out the form. We’ll be in touch ASAP.
* Experiencing product failure? Let our tech team help you solve it within 48 hrs!
We provide you with a 30-day, risk-free return policy. Please fill out the form below if you are planning to return item(s).
But you can also return any item after 30 days by paying some restocking fee and shipping cost.
We offer FREE shipping via FedEx to the continental United States for most products. Most of our in-stock orders ship the same business day if ordered by 3PM Central Time, add one day if ordering after 3PM Central Time. Delivery time within the United States is 3-8 days.
Due to COVID-19 shipping times may vary. And for back-ordered items, shipping timeframes are updated in real-time, please check the selections carefully when you place an order.
Still have questions?
Most orders will enter the shipping process immediately after the payment. It would be hard to modify the order details or cancel the order after the payment is confirmed.
If you insist we suggest you reject delivery and fill out the form below to arrange the return.
The warranty policies below apply only to the products bought after October 5, 2016.
Electric standing desk
Frame, motor and other mechanisms5 yrs
Controller and switch, electronics2 yrs
You can find specific parameters of each product from SPEC section of each listing. Plus, you can also check Standing Desk Buyer’s Guide for product comparison.
For detailed installation info you could check:
1. the installation guide on user manual
2. the installation video on SPEC section of the product page.
or our Youtube installation guide playlist
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